Why is there a hold on my account?
If you used a credit card or PayPal for an order that was attempted but not completed and a charge from FRG*Lids.com appears on your method of payment, it is because your financial institution placed a temporary hold on your account to ensure funds will be available if the order processes through.
Your account is not actually billed until your order is processed and a confirmation number is received. If the order is not processed, the hold will automatically expire within 2-7 business days and no action is required on your part.
If you think your account has been compromised, please contact our Fan Services team at 1-855-217-9893.