Due to Covid – 19, there may be a delay in response times. We ask that you please review our FAQs before contacting us. We apologize for any inconvenience this may cause and appreciate your patience.

Have a Question about an In-Store Purchase?

Email Us

If you've purchased something at one of our physical locations and have questions regarding your order, please email us at customercared@lids.com

Please note this email address is for In-Store purchases only. If you have questions regarding your online order, you will need to Contact Us here.