Due to Covid – 19, there may be a delay in response times. We ask that you please review our FAQs before contacting us. We apologize for any inconvenience this may cause and appreciate your patience.

How can we help you?

Have a Question about an In-Store Purchase?

Email Us

If you've purchased something at one of our physical locations and have questions regarding your order, please email us at customercared@lids.com

Please note this email address is for In-Store purchases only. If you have questions regarding your online order, you will need to Contact Us here.