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Gift Card Frequently Asked Questions

  1. How can I buy a Gift Card? 
    • Gift Cards can be purchased and redeemed online. eGift Cards are sent to recipients via email and plastic cards will be mailed, which can take up to 3-10 business days for delivery. There is no tracking information available for mailed Gift Cards. 
  2. Can I load any amount to a Gift Card? 
    • Gift Cards can be purchased in the following denominations: $10, $20, $25, $50, $75, $100, $150, $200, $250, $500
  3. Will my Gift Card ever expire or lose value? 
    • Our Gift Cards never expire or lose value
  4. How many Gift Cards can I redeem per order? 
    • You can only redeem up to 10 gift cards per order
  5. What can I do if I have an issue with receiving or redeeming my Gift Card? 
    • Please Contact Us and a Fan Advocate will be more than happy to investigate
  6. Can I replace a lost or stolen Gift Card? 
    • Unfortunately, we are not responsible for lost or stolen gift cards and cannot replace them
  7. How can I check my Gift Card balance? 
    • To check the current balance of your gift card, we ask that you please contact Customer Service for further information

  8. Can I redeem my Gift Cards for cash? 
    • Our Gift Cards are non-transferable, non-refundable and are not redeemable for cash, unless required by law
  9. I have multiple Gift Cards; Can I combine them? 
    • We cannot combine them, but you can redeem up to 10 Gift Cards per order
  10. How can I redeem my Gift Cards? 
    • Redeeming a Gift Card is simple: 
      • Shop online and select the items you wish to purchase
      • When you're ready to checkout, click "Shopping Cart"
      • Proceed through the checkout process
      • Click the field labeled "Gift Card/eGift Card" on the payment page at the final step of checkout
      • Enter your Gift Card number, select "Apply", then enter your unique PIN (codes are case sensitive)
        • Note: Some Gift Cards may not include a PIN and will not be required to enter one at checkout
      • Click "Apply" and then you will see you Gift Card amount deducted from your merchandise total