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Access Pass Loyalty Program FAQs

What are the costs and benefits of Access Pass?

Access Pass Free and Access Pass Premium loyalty programs reward our customers for shopping with us, whether in-store or online.  


Access Pass Free includes:

  • 5 points per dollar spent
  • $10 reward per 1000 points, rewards can be used on in-store purchases
  • Birthday gift in-store
  • Special offers based on points earned
  • Early notifications on limited edition and special offers


Access Pass Premium (membership costs $5 in the US and $6 in CA) includes:

  • 10 points per dollar spent
  • $10 reward per 1000 points
  • Birthday gift in-store
  • Early notifications on limited edition and special offers
  • 20% off eligible hats in store and online
  • 10% off in-store and 20% off online on eligible apparel, novelties, and accessories
  • Buy one, get one 50% off in-store, limited exclusions apply

 

How can I earn Reward points?

  • Rack up reward points with every purchase you make in-store and online. Access Pass members will receive 5 points for every $1 spent. Access Pass Premium members will receive 10 points for every $1 spent. Points are received 30 business days after the purchase is made.
  • Earned Points Towards Next Reward: This will reflect the balance of points toward your next reward. Once you reach 1,000 points, a reward will be issued, and the balance will be adjusted to reflect remaining total.
  • Pending Points: This will reflect the balance of points on purchases made within 30 business days or less. Once the 30 business days have passed, the points will be added to "Earned Points Towards Next Reward" section.
  • Lifetime Points: This reflects the total balance of points, starting from your sign-up date through today.

 

How do I receive my Access Pass Premium discounts online?

  • As a member you will receive an email with a coupon code at the beginning of each month.  During checkout, simply enter the code to receive 20% off your items.

 

How do I renew my Access Pass?

  • Each year when your Access Pass is approaching it's expiration date, you will receive an e-mail notification letting you know it is time to renew. 
 

Do I earn points for orders I place online?

  • Yes! You will receive points just like you do for purchases made in any of our store locations.

 

Can I use my Rewards online?

  • At this time Rewards can only be redeemed in a Lids or Locker Room by Lids store location.


Can I check my points balance online?

  • At this time, you are unable to check your points balance online. Please Contact Us for assistance.