Rules & Restrictions
- Orders are shipped on business days only. Business days are Monday - Friday, excluding federal holidays within the United States.
- Occasionally, the LIDS Distribution Center will be closed due to a Holiday or our yearly physical inventory. No orders will be processed or shipped when the LIDS Distribution Center is closed.
- Please allow for additional shipping and handling time for all oversized items shipping via a freight trucking company. These items cannot be expedited. For more information regarding the delivery of your oversized item, please contact us.
- Some items sold on our website require special handling as specified by federal, state and local regulations governing the transport of these items. At lids.com, we comply with these regulations; therefore, the shipment of some products to certain locations may not be possible.
- You will not be charged for any item until it is shipped to you.
Please call a Customer Service Representative at 888.564.4287 if you have any questions.